About Superior Ambulance

Our  Company Today

Today, Superior is the only commercial Ambulance service in Broome County. Current operations include 10 ambulances and 1 fly car, which can be staffed by our 68 employees, 24 hours a day, 7 days a week for emergency and non-emergency transports as well as ALS assist services to BLS agencies as system requirements dictate.

We support the 911 activities of the City of Binghamton and the Binghamton Fire Department. Superior also provides additional support to the many volunteer agencies within the county by participating in the Broome County Mutual Aid Plan. In addition, we provide both scheduled and emergency ambulance transports between several local hospitals and residential nursing facilities. Superior is the leader in the provision of critical care inter-facility transports between several local hospitals and medical centers across the Northeast. The entire team at Superior Ambulance is proud to be the Preferred Vendor of Ambulance transportation for United Health Services Hospitals and their affiliated facilities.

Liliana Lo Faso, MD serves as our Agency Medical Director. We are part of the Susquehanna Regional Emergency Medical Services system. We have liberal protocols that allow our providers to perform most skills and administer most medications on standing orders. As needed, we communicate with our dispatchers and the hospitals on VHF and we also utilize cellular technology for voice and data transmission in each ambulance, which can minimize potential communication problems as well as allow for secure communications between our units, communicating centers and receiving healthcare facilities.

UNYAN

Superior Ambulance Service Inc. is a proud member of the United New York Ambulance Network, supports and believes in the values of the organization of commercial ambulance services in New York State. We share the ideal of UNYAN’s mission statement: “The purpose of the United New York Ambulance Network is to develop relationships between New York State Certified Ambulance Service providers, to enhance access to quality, affordable, and timely pre-hospital patient care services. The Network shall be committed to the advancement of the Emergency Medical System while maintaining the highest level of patient care”.

  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.

Our History

Superior Ambulance Service, Inc. was started in 1964 by the Late, Walter D. Sullivan Jr. in Binghamton, New York, at a time when Emergency Medical Services was in its infancy. The specialized equipment, formalized training, and protocols which exist today, were not even conceptualized until several years after Superior began providing first response services and ambulance transports to the residents and guests of Broome County.

During the late 1960s and early 1970s through the efforts of Mr. Sullivan and Dr. Patrick O'Hara many informal conversations lead to local, regional and state improvements in the Emergency Medical programs and overall care being provided to those in need. In a matter of months leaders and members of the healthcare community recognized the value and positive impact these services were having on patient outcomes. Many grass root movements emerged and several other commercial and volunteer EMS agencies began to form, not only locally, but throughout the State of New York. Many agencies used Superior as a benchmark for excellence and modeled their operations after this successful organization.

Superior became one of the first providers of Advanced Life Support in the region. The blue and white Cadillac ambulances with "Heartmobile" in red letters soon became a regional sign of relief for patients and/or families experiencing a medical emergency. Superior facilitated the growth of these services by allowing other local EMS agency volunteer members the opportunity to ride and train with Superior's employees on Superior's growing fleet of specially equipped vehicles.

Over the next 20 years Superior continued their leadership role in the community. As training was formalized Superior employees were often the first to complete new programs and continually raised the standard of care. Mr. Sullivan continually supported these initiatives and provided state of the art vehicles and equipment to support the needs of the system and his valued employees.

Until 1996, Superior's primary operating territory was Broome County. In October, Mr. Sullivan purchased Gray’s Ambulance Service in Norwich NY, expanding Superior's coverage area to include Chenango County. Superior provided these expanded services at a time when other companies were unable to survive in this rural market due to increasing expenses and decreasing reimbursement for the services provided. In the late Fall of 2007 after several years of financial loss, Superior discontinued Chenango County operations and returned its focus, attention, and resources on Broome County.

  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.

Our Team

Superior Ambulance’s team today is made up of 68 professionals who define Excellence in EMS.

We employee Certified Emergency Medical Dispatchers, Emergency Technicians and Paramedics who provide the highest level of patient care and overall customer service.

Training is the backbone of our success, and we know our employees are the heart of why we stand apart from the rest. Our team exceeds EMS certification and training benchmarks and we make it a regular practice to keep our employees always learning and growing. Our providers continually train and prepare for a variety of situations and remain current on the ongoing changes in care delivery within our industry.

Together they work in an atmosphere built upon respect and trust for each other in order to encourage honesty and cohesiveness.

Below are a just a few of the individuals who have been recognized for their contributions to our team’s success.

  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.

Employee of the Month

August, 2017 – Elizabeth J. Neddo

Superior Ambulance Service, Inc.

 

The management and staff of Superior Ambulance Service, Inc. are excited to announce and congratulate, Elizabeth J. Neddo as the Employee of the Month for August.

Elizabeth (Liz) came to Superior in April 2013 as a Per-Diem/Part-time EMT-Basic, eventually enrolling and successfully completing the Southern Tier Paramedic Program and joining us Full-time in 7/2015. Her peers describe her as:

"Liz is, friendly, honest, and helpful taking the time to explain the process of learning, to her students".

"Liz is patient, encouraging and a lot of fun to be on calls with; she has a good bedside manner, acts professional and is always willing to help".

"Liz is a very proactive and reliable partner; she takes pride in not only patient care but working with her peers to achieve work unit goals".

It's perfectly clear that Elizabeth's motivation, dedication, loyalty, passion, camaraderie and over all love of EMS defines our 52 year goal and motto of "Excellence in EMS". Elizabeth has been graciously awarded a check for $100.00 in appreciation for the daily efforts she puts forth to maintain, "Excellence in EMS"; in addition she will be entered in to the nominations for the "Employee of the Year", for the award of $1000.00. Remember nominations for employee of the month can be made simply by going to The Employee of the Month Survey. Please review the Employee of the Month Program prior to your submission.

Remember nominations for employee of the month can be made simply by going to The Employee of the Month Survey. Please review the Employee of the Month Program prior to your submission.


 



Past Employees of the Month

Click a year below to expand panel

2017

Superior Ambulance Service, Inc.

August 2017
Elizabeth J. Neddo

Superior Ambulance Service, Inc.

July 2017
Corey L. Reilly

Superior Ambulance Service, Inc.

June 2017
Joshua B. McRae

Superior Ambulance Service, Inc.

May 2017
Nathaniel D. Smith

Superior Ambulance Service, Inc.

April 2017
Eli'el A. Doron

Superior Ambulance Service, Inc.

March 2017
Rick B. Kulon

Superior Ambulance Service, Inc.

February 2017
Catherine M. Goodwin

Superior Ambulance Service, Inc.

January 2017
Joshua F. VanSteeburg

2016

Superior Ambulance 	Service, Inc.

December 2016
Kathryn Cavanaugh

Superior Ambulance 	Service, Inc.

November 2016
Jennifer L. Nagle

Superior Ambulance 	Service, Inc.

October 2016
Daniel Savino

Superior Ambulance Service, Inc.

September 2016
Brandy L. Warner

Superior Ambulance Service, Inc.

August 2016
Christopher W. Cooper

Superior Ambulance Service, Inc.

July 2016
Jarrad M. Maciak

Superior Ambulance Service, Inc.

June 2016
Curtis B. Daniel

Superior Ambulance Service, Inc.

May 2016
Matthew J. Matias

Superior Ambulance Service, Inc.

April 2016
Corey Reilly

Superior Ambulance Service, Inc.

March 2016
Daniel Savino

Superior Ambulance Service, Inc.

February 2016
Mark A. Martin

Superior Ambulance Service, Inc.

January 2016
Adam J. Hatala

2015

Superior Ambulance Service, Inc.

December 2015
Brandy L. Warner

Superior Ambulance Service, Inc.

November 2015
Stephen M. Sculley

Superior Ambulance Service, Inc.

October 2015
Theresa A. Buckler

Superior Ambulance Service, Inc.

September 2015
Stacey Echorst

Superior Ambulance Service, Inc.

August 2015
Kyle P. McManamon

Superior Ambulance Service, Inc.

July 2015
Nathaniel D. Smith

Superior Ambulance Service, Inc.

June 2015
James L. Dean

Superior Ambulance Service, Inc.

May 2015
Corey L. Reilly

Superior Ambulance Service, Inc.

April 2015
Joshua F. VanSteenburg

Superior Ambulance Service, Inc.

March 2015
Jeremy W. Ward

Superior Ambulance Service, Inc.

February 2015
Nathaniel J. Smith

Superior Ambulance Service, Inc.

January 2015
Devin M. Howell

2014

Superior Ambulance Service, Inc.

December 2014
Nathaniel D. Smith

Superior Ambulance Service, Inc.

November 2014
Elaine N. Betancourt

Superior Ambulance Service, Inc.

October 2014
Michelle R. Ward

Superior Ambulance Service, Inc.

September 2014
Robert Kneer (R)

Superior Ambulance Service, Inc.

August 2014
Jennifer L. Nagle

Superior Ambulance Service, Inc.

July 2014
Roxanna Slater

Superior Ambulance Service, Inc.

June 2014
Christina M. Drake

Superior Ambulance Service, Inc.

May 2014
Kyle P. McManamon

Superior Ambulance Service, Inc.

April 2014
Olamni N. Porter

Superior Ambulance Service, Inc.

March 2014
Paul C. Bahnuk

Superior Ambulance Service, Inc.

February 2014
Christopher W. Cooper

Superior Ambulance Service, Inc.

January 2014
Adam J. Hatala

2013

Superior Ambulance Service, Inc.

December 2013
Shawn D. Parks

Superior Ambulance Service, Inc.

November 2013
Nathaniel J. Smith

Superior Ambulance Service, Inc.

October 2013
Christina M. Drake

Superior Ambulance Service, Inc.

September 2013
Matthew J. Matias

Superior Ambulance Service, Inc.

August 2013
Joshua F. VanSteenburg

Superior Ambulance Service, Inc.

July 2013
Ronald R. Martin Jr.

Superior Ambulance Service, Inc.

June 2013
Stacey E. Kopcho


Employees of the Year

Superior Ambulance Service, Inc.

2017
J. VanSteenburg

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Superior Ambulance Service, Inc.

2016
James J. Dean

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Superior Ambulance Service, Inc.

2015
Nathaniel D. Smith

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Superior Ambulance Service, Inc.

2014
Christina M. Drake

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Superior Ambulance Service, Inc.

2013
Michael M. Drake

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Our Equipment & Vehicles

Current operations include 10 ambulances and 1 fly car which can be staffed 24 hours a day. 7 days a week for emergency and non-emergency transports as well as ALS assist services to BLS agencies as system requirements dictate.

All of vehicles are equipped with the latest in patient care equipment. We utilize Physio Control LP12 and LP15 heart monitors that are capable of EKG monitoring, defibrillation, synchronized cardioversion, pacing, End Tidal C02 & Non Invasive Blood Pressure monitoring and Pulse Oximetry. They are also capable of 12 lead EKG monitoring and transmission which allows the receiving facilities advanced notice of patient conditions allowing for early decisions regarding treatment and patient routing which has a positive impact on patient outcomes. We utilize the Stryker Medical Transportation systems. From Power Cots & Power Loading Configurations to The Stryker Pro Stairchairs with Treads, we understand that having the right equipment not only allows for a better patient care experience, but it’s safer for our patients and crew members.

All of Superior's ambulances also carry IV therapy solutions, a full complement of medications and Controlled Substances utilized and secured in accordance with New York State Department of Health policies, guidelines and statues.

  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.
  • Superior Ambulance Service, Inc.

Superior's state of the art fleet is monitored, maintained and replaced by the utilization of a complex fleet program, strict criteria, and competent oversight.

We could not provide the level of service and efficiency without our trusted vendors, suppliers and manufacturers. Many whom are listed below:

Airpal

Airpal

Amico Corporation

Amico Corporation

Armstrong Medical

Armstrong Medical

Bemis

Bemis

Busse

Busse

Bound Tree Medical

Bound Tree Medical

Chevrolet

Chevrolet

Code 3

Code 3

Clarke

Clarke

Dukal Corp

Dukal Corp

Emergency Medical Products

Emergency Medical Products

Ferno

Ferno

Halyard

Halyard

Haun Welding Supply

Haun Welding Supply

Hudson RCI

Hudson RCI

Iron Duck

Iron Duck

LA Rescue

LA Rescue

Laerdal

Laerdal

Matrix Medical

Matrix Medical

Medtronic

Medtronic

Mercedes-Benz

Mercedes-Benz

Minto Research

Minto Research

Moore Medical

Moore Medical

Motorola

Motorola

North Eastern Rescue Vehicles

North Eastern Rescue Vehicles

Panasonic Toughbook

Panasonic Toughbook

Physio Control

Physio Control

Quick Clot

Quick Clot

Rusch

Rusch

Stryker EMS

Stryker EMS

Our Stations

Operations are based out of two locations an office/station on Exchange Street in Binghamton which houses our communications center as well as a secondary facility located on Oakdale Road in Johnson City. Below is a quick comparison.

46 Exchange Street Binghamton NY

  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
Bays 2 Front
Offices 4
Bathroom 1
Crew Room 1
Kitchen 1
Limited Parking for Staff and Customers
Vehicles Stored 7
Areas Covered Central, East, North Broome County

128 Oakdale Road Johnson City, NY

  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
  • Superior Ambulance Service
Bays 3 Front 1- Rear
Offices 1
Bathroom 1
Crew Room 1
Plenty of Parking For Staff and Customers
Plenty of Room for Expansion and Growth
Vehicles Stored 4
Areas Covered Western Broome County